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Summary: Customer Satisfaction and Reputation Management » More Comments about “Customer Service using Twitter?” Articles
Helping Organizations keep their Customers Satisfied
More Comments about “Customer Service using Twitter?” Articles
Using Twitter for Customer Service is a hot topic. Several comments from readers on LinkedIn are included in this post. The positive aspects of Twitter along with its limitations are covered. Generally Twitter is perceived to be an augmentation to existing customer service with added value to the customer that they have been heard.
Date Published: Dec 08, 2009 - 12:17 am
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