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Summary: Customer Satisfaction and Reputation Management » Fortune 1000 companies spearheading Best Practices for Social Media
Helping Organizations keep their Customers Satisfied
Fortune 1000 companies spearheading Best Practices for Social Media
The Social Media Business Council, announced in April 2009 as the Blog Council, helps large organizations build successful social media programs, which include customer satisfaction programs.. The Brands only community includes Dell, Walmart, Coca Cola, Wells Fargo, GE, and Procter and Gamble. This site includes a Best Practices document you can download, Case Studies you can read on their blog and Videos of regular conferences they hold that discuss their best practices.
Date Published: Nov 12, 2009 - 5:06 pm
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