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Summary: Customer Satisfaction and Reputation Management » Seth Godin’s post on Starting Over with Customer Service
Helping Organizations keep their Customers Satisfied
Seth Godin’s post on Starting Over with Customer Service
Seth Godin's 2007 post called Starting Over with Customer Service still rings true on the reasons for customer dissatisfaction with service but his proposal of how to start over is oversimplified.
Date Published: Nov 22, 2009 - 7:41 pm
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