Feed: Customer Satisfaction and Reputation Management » Toyota’s Reputation damaged – - AggScore: 10.2

Toyota’s Reputation damaged – Recall and Compromised Theft Protection

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Toyota has suffered several black eyes in the news, a massive recall in the US and subsequently in Canada of Toyota and Lexus cars and light trucks to fix an accelerator pedal problem, a recall of Tundrea Pickup trucks in the US because of excessive rust on the frames and 6 Highlanders with 'immobilizer technology' stolen in a single night in one neighborhood in Toronto.