Feed: Customer Satisfaction and Reputation Management » Reputation Management and TwitStorm - AggScore: 10.2
Summary: Customer Satisfaction and Reputation Management » Reputation Management and TwitStorm
Helping Organizations keep their Customers Satisfied
Reputation Management and TwitStorm
TwitStorm is new term representing the conflagration that occurs when a nasty reputation-damaging tweet on Twitter, true or not gets retweeted, over and over again, to thousands. Using Social media and hashtags on Twitter, TwitStorms can spread like wildfire. A video on Tiger Woods' impact on Nike has been retweeted over and over again. See the video "Tiger Woods will hurt Nike" on this site.
Date Published: Dec 21, 2009 - 5:06 pm
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