Summary: customerexperiencemanagefeh
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WHAT IS THE “CUSTOMER EXPERIENCE”? It is the culmination of your
customers’ emotional and rational experiences with your
organisation. Your customers’ experiences permeates all aspects of
your business; from your product design to your service quality to
your customer focussed …
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Date Published: Dec 24, 2010 - 4:06 am
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Date Published: Dec 22, 2010 - 6:26 pm