Feed: Comments on: Not just Another Ordinary Fatcow Review - AggScore: 45.5

By: Dave Nelson

Email for the Mac has been terrible for me lately! I’ve used them for a pop account for several years but when the SMTP stopped working recently I’ve found that they provide SEVERAL DIFFERENT guides in their knowlegebase on setting up an email account in different places they suggest mail.domain, pop.domain, imap.domain … Chat tech has given me 3 different setup schemes also including pop.fatcow, username.fatcow and pop.domain, all of which work for a day then fail the next. extremely frustrating.

By: Serge

Everything is good, except I violated the user agreement and they cancelled my account. It turns out that you cannot use your site to store your backups, for example. Email from their legal department: “Hosting space … is limited to Web files, e-mail and content of the hosted Web sites, not for storage of media and other data.” I used it to store my backups. My account is cancelled and now I’m using a different backup solution. So keep that in mind. You are allowed to store only the content of your website and your emails.

By: Jaime

Fatcow no special character supported at url.
Only english can be used at url. that is not good.
Asian language can not be part of the url that is very bad for holding blog internationally.

By: Briola

FATCOW DOES SUCK at some things. Sure, they are “ok” for little businesses and their customer service is good (thank goodness!) though, as mentioned before, MAKE SURE YOU ARE ON MANUAL RENEWAL FOR EVERYTHING, NOT JUST THE DOMAIN NAME.
I decided to not use the url I bought with them and knew I had set the renewal on manual. I got an email about a month ago saying they were going to renew my name “IF it was on autorenew” I knew it wasn’t, so didn’t respond.
I got NO FURTHER COMMUNICATION FROM THE COMPANY.
When I checked my credit card statement, however, I found a charge for 21.98 from FatCow. HUH???
When I called in just now, they said it was for “privacy” at 10.99 and OOPS, they had “double charged” me… again… HUH???

Soooo… I no longer have a domain name with you, but you’re going to charge me a privacy fee on something that doesn’t exist??? AND you’re going to do it TWICE??? AND you’re NOT GOING TO TELL ME ABOUT IT?

Thank goodness they were nice just now on the phone and took the charge(s) off… Though it irritated me at how deceptive their business practices were in the first place

1 – AUTO charging for something I did NOT authorize
2 – DOUBLE charging
3 – NOT TELLING ME about the charges

My advice – if you go with them, MAKE SURE TO CHECK YOUR BILL EVERY YEAR, EVEN AFTER YOU’VE STOPPED SERVICE.

By: best domain hosting

Sorry to hear about the problem you had with them.

However, I think you will face the same problem regardless of the web host you use. If you forgot to CANCEL, they will RENEW. Fatcow, Hostgator, Godaddy, ICDsoft… they are all the same – they cannot read your mind

By: dadb

I tried FatCow for webhosting a local political campaign site based on reviews like these. The price was decent – dollarsignr44 for a year.

The campaign was successful, and I took the site down afterward. Unfortunately, I did not cancel the account, and it autorenewed at _dollarsignr107_ for a year. When I went to cancel it, they told me there would be a dollarsignr35 cancellation fee. When I said I didn’t remember seeing that when I signed up, they said it’s in “Terms and Conditions” – buried with a ton of legalese.

Anyway, fool me once and all that. I told them I thought their policy was misleading and abusive, and I won’t be back.

(PS- They also take _forever_ to answer their phone – it took three tries to get this cancelled since one time I had to leave after ~20 minutes on hold and the other time I was cut off after a similar wait time.)

Avoid.

By: Michael

Fatcow has been up and down for me.
While their chat has resolved all of my problems, in a decent timeframe, the reps you get are sometimes completely incompetent, and sometimes they resolve it immediately. Just offering a chat option is good enough for me though, lol.

The service, I don’t really care about as long as I can get things resolved. The problems with Fatcow come with how often my site goes down. I run a forum, which needs to connect to the DB, which oftentimes goes down for no particular reason. It’s random, and sometimes it’s for just a second, sometimes it’s for minutes at a time.

(funny enough, fatcow is down right now, HTTP 500 Internal Server Error, my site being down as well)

I may be an isolated case, but I’ve just noticed way too many problems / downtime for my liking.

In terms of updating my site, I haven’t had too many problems (except a file disappearing once) with Fatcow. I don’t care for FTP, and I don’t use a builder, so I update all of my code through the File Manager. SOmetimes just uploading a new version of the page, sometimes editing the code directly in the document.

Before I learned CSS and HTML I tried the drag and drop site builder. While it may be easy to use, when I used it, it was so ridiculously slow, and hardly customizable at all – making a simple contact table took forever to do because the builder was so slow. I have, however, heard great things about some of the other site builders they offer, so don’t discount it altogether, as it’s just a nice showpiece because it looks pretty and is user interactive.

I do like the ease of integrating certain things into the website, although the updates aren’t always current. I use SMF for my forum, and while I installed it fine through the control panel, I had to do a big update manually, as it wasn’t available to do through SMF. Not too difficult, but I can’t speak for how that could affect other applications. They offer other big name things like WordPress blogs, Joomla, etc. And a vast array of different ecommerce and other things that most everyone would be able to find what you’re looking for.

All in all, I’m paying 10.00 a year for a domain name, since my friend already has a hosting plan with them. To people who already are registered, they’ll offer a separate hosting plan for 2.95 per month, which is really good. By the time I have to re-register my domain name, if I still have a lot of issues with the Site / DB going down I’ll try another service, but if things shape up and I don’t have continuous issues, I’ll stick with them (and probably go on my own hosting plan).

Hope this helps give people a good idea of one person’s experience, and good luck!

By: cheap cpanel hosting

Where did you get the idea that Fatcow a SEO company? Do what is suggested in this review – use Fatcow for what they do best, a web hosting service

By: fatcow sucks

Tried their seo linking service, they promised 100+ links and 3 articles every month, but after a few weeks, they delivered none of those things. I contacted them multiple times, but they dont seem to care. I ended up having to do a chargeback thru my credit card because not only did fatcow lie about everything and delivered zero service, they told me they would keep billing me for a year, even though I only wanted to try it for a month. STAY AWAY FROM FATCOW!

By: unlimited reseller hosting

25GB used? Wow that is a lot. I would never imagine using more than 1GB for my websites on WordPress. Were you running a photo hosting business on top of the “unlimited” hosting account at Fatcow? I should have thought of that too and may we can make some money from the abundance of diskspace allowance

Thanks for letting us know. Now we know that it is not possible to create another hosting business on top of the Fatcow hosting plan and to make “profitable” use of the unlimited space and bandwidth allocated. I guess it is like what the sales guy said, “as long as you use the hosting plan for your own websites, then you should have more than enough space and bandwidth for the rest of your life”.