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New Feature: Mobile Device Stats

Mobile Device stats are now available for all StatCounter members.

When viewing your stats, you can access this new statistic by choosing “Browsers” in the left menu bar and then “Mobile Device” at the top of the page.

Given the increasing usage of mobile devices to access the internet, we’re very pleased to be able to offer you, our members, this new statistic.

(For further information on mobile usage visit the StatCounter Global Stats site and view a graph of worldwide mobile v desktop activity or look at individual countries e.g. India or Nigeria. For other regions, simply choose from the dropdown list.)

This stat will help you to identify the individual mobile devices which are most commonly used to access your site. Use this information to optimise your site for mobile OR to establish if there is a problem accessing your site from certain devices.

Please bear in mind that this stat is a work-in-progress and we plan to add further functionality in the coming weeks. Please also make sure to send us your feedback and ideas so that we can refine and improve the Mobile Device stat to suit your needs.

As always – your comments are welcome below. Thanks folks.

• NOTES:
• If you have a mobile device, please consider contributing to our Mobile Detection project. Please visit this link using your mobile device and let us know any updates or changes we should make.
• Apologies for the hiatus of posts on the blog… one minute it was December 2011 then suddenly through a mist of mobile stats and detection work we find ourselves in May 2012 without a single blog post having been done in the interim! We will try hard not to let that happen again…

Season’s Greetings 2011

Dublin – Winter 2010

To our members, suppliers and friends,

We wish you a Merry Christmas and hope that 2012 brings you happiness, health and prosperity.

With best wishes from Aodhan and all the team at StatCounter.

As usual, we forego Christmas cards and instead make donations to charities nominated by the StatCounter Team:
Capuchin Day Centre for Homeless People
Child Rights and You
Concern India
Doctors Without Borders
Jack and Jill Children’s Foundation
Society of Saint Vincent de Paul
South Suburban Humane Society

RESOLVED:Loading Problems

Investigating reports of problems loading statcounter.com.

Updates in our forum.

Apologies.

RESOLVED:Logging In Problems

Folks,

Please accept our sincere apologies – we are aware of and working to resolve the current logging in problems ASAP.

Updates in our Service Status forum.

New Design LIVE!

Folks,

Over the last 24 hours we have rolled out the newly redesigned StatCounter for everyone…

Sincere thanks to all our members who helped us beta test the new design over the last 9 months – your feedback, suggestions and comments have been invaluable.

We have tried very hard to maintain the broad structure of “old” StatCounter while incorporating lots of new options and features, along with general interface improvements. This means you should still be able to navigate StatCounter (pretty much) as you always have done, without the need to re-learn the system.

Things to check out….
Organize Projects
Switch between visits and pageloads on the Projects page
Improved Search Engine stats
Hourly Stats
Toggle between projects quickly when viewing your stats
Download a file of individual stats (e.g. keywords) by clicking the excel or CSV icons
Improved Screen Resolution stats
Inclusion of Search Ranking information (where available)
Date Range Selector and Compare Periods option
Improved Browser stats
Filter stats by country (or State or City or ISP)
URL Filter on Popular Pages

IMPORTANT!
If there’s anything you can’t find or something you are puzzled about, leave a comment below OR discuss in the forum OR send us a message. We’ll do our best to reply as soon as we can.

“I HATE CHANGE!”
We know, we know! That’s why we have made the new site slowly available and allowed an extended beta period of over 9 months. Change *can* be daunting initially… but please give the new design a chance! It’s full of frequently-requested new features and improvements which, judging by your feedback, most members are really excited about.

“If it ain’t broke, don’t fix it!”
We’ve heard this comment a few times but we certainly don’t subscribe to it! Should we ditch electricity and go back to candles? Should we abandon cars in favour of a horse and cart? Should we scrap mobile phones and go back to landlines instead? As difficult as it can be, progress involves change! We have worked terribly hard to ensure that StatCounter reamins familiar to you while incorporating the many new changes to minimise any discomfort in switching to our new design.

“Will I always be able to access “old” StatCounter?”
Short answer – no. It’s not practical for us to support two separate systems in the long term. The old version of StatCounter will ultimately be phased out completely. That’s why we strongly recommend that you start using the new version of StatCounter as soon as possible – if there are things you don’t like or have trouble with, then we can look at fixing them up before the final changeover.

“I don’t like it!”
Well – we’re very sorry to hear that! There may be a bug which needs fixing OR we may need to consider an alternative option to suit your tastes. Please consider submitting detailed feedback so we can investigate things for you.

“Don’t you care about what your members think?!”
Of course we do… that’s exactly why we embarked on this redesign! That’s also why the new design of StatCounter is very different to the first iteration we started testing. We listened, we learned, we responded. Unfortunately, no matter how hard we try we just can’t make everyone happy all the time. Instead we have to aim to make the vast majority of people as happy as possible – and judging by the feedback we’re receiving – we’re on our way to meeting that goal.