Feed: Latest Jobs from Nordic Staff - AggScore: 79.8

Salary:
£16,750 -  £16,750

Location:
[Hampshire] Southampton
Job type:
Permanent

Job Description:

Investigate and resolve errors, transactions, discrepancies, complaints and queries in accordance with regulations and departmental procedures, whilst ensuring customer is treated fairly.

• Accountable for the completion of breach administration
• Ensure technical referrals are dealt with in line with service standards and regulations
• Manage complex or non-standard cases/issues
• Support Administration Co-ordinators to ensure all applications are fully completed ie. chase outstanding documents, resolve queries etc via telephone, letter or email
• Assist in coaching of new starters or less experienced staff
• Carry out any audits as required to highlight recurring issues or complaints
• Opportunities may arise to deputise team in Team Leaders absence
• Produce weekly/monthly stats and reports – quality checks etc

Person requirements:

Essential:

• Good education with Mathematics a requirement.

• Good attention to detail
• Excellent communication skills, verbally and written in English and Norwegian
• Strong interpersonal skills
• Ability to work well individually and as part of a team
• Ability to work to tight deadlines
• PC Literate, in particular MS Office Products
• Previous complaint handling experience

Salary:
£16,750 -  £16,750

Location:
[Hampshire] Southampton
Job type:
Permanent

Job Description:

Investigate and resolve errors, transactions, discrepancies, complaints and queries in accordance with regulations and departmental procedures, whilst ensuring customer is treated fairly.

• Accountable for the completion of breach administration
• Ensure technical referrals are dealt with in line with service standards and regulations
• Manage complex or non-standard cases/issues
• Support Administration Co-ordinators to ensure all applications are fully completed ie. chase outstanding documents, resolve queries etc via telephone, letter or email
• Assist in coaching of new starters or less experienced staff
• Carry out any audits as required to highlight recurring issues or complaints
• Opportunities may arise to deputise team in Team Leaders absence
• Produce weekly/monthly stats and reports – quality checks etc

Person requirements:

Essential:

• Good education with Mathematics a requirement.

• Good attention to detail
• Excellent communication skills, verbally and written in English and Finnish
• Strong interpersonal skills
• Ability to work well individually and as part of a team
• Ability to work to tight deadlines
• PC Literate, in particular MS Office Products
• Previous complaint handling experience

Salary:
£16,750 -  £16,750

Location:
[Hampshire] Southampton
Job type:
Permanent

Job Description:

Investigate and resolve errors, transactions, discrepancies, complaints and queries in accordance with regulations and departmental procedures, whilst ensuring customer is treated fairly.

• Accountable for the completion of breach administration
• Ensure technical referrals are dealt with in line with service standards and regulations
• Manage complex or non-standard cases/issues
• Support Administration Co-ordinators to ensure all applications are fully completed ie. chase outstanding documents, resolve queries etc via telephone, letter or email
• Assist in coaching of new starters or less experienced staff
• Carry out any audits as required to highlight recurring issues or complaints
• Opportunities may arise to deputise team in Team Leaders absence
• Produce weekly/monthly stats and reports – quality checks etc

Person requirements:

Essential:

• Good education with Mathematics a requirement.

• Good attention to detail
• Excellent communication skills, verbally and written in English and Swedish
• Strong interpersonal skills
• Ability to work well individually and as part of a team
• Ability to work to tight deadlines
• PC Literate, in particular MS Office Products
• Previous complaint handling experience

Salary:
£25,000 -  £25,000

Location:
[Buckinghamshire] Amersham
Job type:
Permanent

CUSTOMER SERVICES REPRESENTATIVE fluent in GERMAN and FRENCH
(+ ideally Dutch or Flemish)

Our client is an international organisation located a short commute by tube from Baker Street station or by train from Marylebone station in London.

ROLE SUMMARY:-

* To provide excellent customer service to customers at all times.

* Receive orders from customers and manage them, following up on shipment to ensure quality of service.

* Build up a close relationship with customers and respond to queries in a timely and professional fashion.

* Develop solid project knowledge.

* Working in a busy customer services environment and provide exceptional customer services at all times.

SKILLS / EXPERIENCE REQUIRED:-

• Fluency in English, German + French (required)

• Flemish or Dutch languages skills (desirable)

• Previous client and customer services experience (required)

• Demonstrate initiative and proactive “can do” attitude to customer services (required)

• Exceptional communication skills and an ability to consistently represent the company in a professional and courteous manner (required)

• Excellent organisational and administrative skills, an ability to prioritise work (required)

• Problem solving skills, initiative, proactive / pre-emptive and strong attention to detail (required)

• Good IT skills including Word, Excel (required)

• Attention to detail (required)

• SAP knowledge (desirable)

* Location:
Buckinghamshire, UK ( Easy commute to/from London by tube train )

* Type:
1yr Fixed Term Contract (could become permanent)

* Salary:
to £25.000 p.a + benefits

Salary:
£25,000 -  £30,000

Location:
[London] London
Job type:
Permanent

This is an exciting entry level role in the business development team of a fast growing, online consumer entertainment business.

Reporting to the Sales Operations Manager, the Sales Executive will play a key role to generate new business partnerships across the sports, music, theatre and media sectors. This role will focus on growth across Sweden, Finland, Norway and Denmark.

This role is a unique opportunity for someone with a passion for sales, and a dash of entrepreneurial spirit. You will be provided with broad training, an excellent foundation for a career in business and an opportunity for promotion and growth within the company. An interest in e-commerce, sports and entertainment is definitely a plus!

Finally, you’ll work with fun people who are committed to helping fans gain access to tickets to the best live events in the world!

Key Responsibilities:

• Assisting with generating sales leads for new business partnerships
• Growing and managing the affiliate networks in
• Cold calling potential clients to generate leads
• Maintaining accurate records and status of each client account
• Drafting and negotiating commercial agreements
• Relationship management with existing partnerships, and ad-hoc management of Partner-focused campaigns

Experience, Knowledge and Skills:

• Fluency in Danish, Swedish or Norwegian and English
• Proven sales experience
• Excellent relationship building and account management skills
• Goal-orientated and tenacious personality
• Excellent organizational and attention to detail
• Able to coordinate workload and work independently as well as in a cross-functional group
• Excellent written and verbal communication skills
• Good computer literacy (Excel, PowerPoint, Outlook, Word)

Personal Attributes:

• Ability to thrive in a high energy, fast growth, entrepreneurial environment
• Ability to develop strong relationships with people quickly
• Self starter who needs minimal oversight to achieve goals and is “able to work things out”
• Driven and hungry to achieve goals set to them, however small
• Ability to work independently, prioritize tasks and work well to deadlines
• Able to coordinate workload and work independently as well as in a cross-functional group
• Creative and innovative
• A can do attitude, entrepreneurial and driven spirit

Salary:
£25,000 -  £25,000

Location:
[Buckinghamshire] Amersham
Job type:
Permanent

GERMAN speaking CUSTOMER SERVICES REPRESENTATIVE

Our client is an international organisation located a short commute by tube from Baker Street station or by train from Marylebone station in London.

ROLE SUMMARY:-

* To provide excellent customer service to customers at all times.

* Receive orders from customers and manage them, following up on shipment to ensure quality of service.

* Build up a close relationship with customers and respond to queries in a timely and professional fashion.

* Develop solid project knowledge.

* Working in a busy customer services environment and provide exceptional customer services at all times.

SKILLS / EXPERIENCE REQUIRED:-

• Fluency in English and German (required)

• French or Flemish or Dutch languages skills (desirable)

• Previous client and customer services experience (required)

• Demonstrate initiative and proactive “can do” attitude to customer services (required)

• Exceptional communication skills and an ability to consistently represent the company in a professional and courteous manner (required)

• Excellent organisational and administrative skills, an ability to prioritise work (required)

• Problem solving skills, initiative, proactive / pre-emptive and strong attention to detail (required)

• Good IT skills including Word, Excel (required)

• Attention to detail (required)

• SAP knowledge (desirable)

* Location:
Buckinghamshire, UK ( Easy commute to/from London by tube train )

* Type:
1yr Fixed Term Contract (could become permanent)

* Salary:
to £25.000 p.a + benefits

Salary:
£18,000 -  £30,000

Location:
[Staffordshire] Stafford
Job type:
Permanent

The Company

Our client is an International component supply chain specialist

Role:

Based in the multilingual support centre, you will be responsible for proactively developing new business relationships through inbound enquiries and cold calling.
You will provide excellent customer service and account management within the Nordic region

Responsibilities:

• Pro-actively generate revenue from outbound sales activity, in line with your target
• Identify and developing new opportunities
• Following up on inbound leads and turning these into sale or pipeline
• Building and managing a pipeline of opportunities and forecasting accurately
• Continually updating and working on target list of companies
• Negotiating supplier and tender agreements creating opportunities for preferred supplier agreements

Candidate Skills/Experience

• Highly motivated and self-going with an entrepreneurial mindset
• Hungry to win and passionate to make a difference
• Energetic and willing to thrive in a fast-moving, start-up atmosphere
• Strong negotiator
• Great problem solving skills and drive for results.

Native level Swedish + good English

Base salary £18,000. Average earnings £26,000 ++