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Awosoft Imonitor EAM FAQs

General FAQs:

Q: What license size do I need to buy?
A: Imonitor Employee Activity Monitor Professional Edition license size is based on the number of computers you are going to monitor, i.e. the number of computers where you install Agent in your organization. You will not be able to monitor more computers than the license size you purchase. Q: What happens after I purchase Employee Activity Monitor Professional Edition?
A: After you pay you will instantly receive your registration code. Delivery is performed via email.

Q: Is there any hidden fees?
A: There is only one flat fee that you pay once and own the license for the product forever. There is no need to pay for subscription, tech support, etc.

Q: Do I get technical support with my purchase?
As a registered user you get high priority product life time free technical support via email. Please feel free to contact us with any questions regarding our products.

Q: How about the version upgrades?
We work on improving our software constantly. Product updates and fixes are available quite often. Registered users get all version upgrades for free during 1 year since purchase, and 70% discount of the original price after 1 year free ungrades.We will email you upgrade information as soon as next version is released.

>>More FAQs of Employee Activity Monitor Professional

Technical FAQs:

Q: Does your company read our computer activity logs? What about privacy?
A: No. All captured logs are saved in centralized database on your server computer. We have no connection with the spy system running on your computer.

Q: Does Awosoft Imonitor EAM store logs in centralized database on server computer? How to change database directory?
A: Yes, Awosoft Imonitor EAM is not like other monitoring software, it stores logs on centralized database on server computer, including keystrokes, mail logs, file logs, clipboard logs, website logs, ftp logs, print job logs, instant message. The Agent Program uploads collected logs to server computer AUTOMATICALLY at an interval of X minutes you specified. It stores the logs in centralized database on disk C of server computer, if you want to change the directory please click "Settings -> Others -> Set Database Directory".

Q: What should I do if I can’t login to Awosoft Imonitor EAM program server?

A: The default user name is “admin”, the default password is “000″,? if you have changed your password, please enter new password and try again. If your computer is protected by a firewall, the ports TCP 4820, UDP 4926, UDP 4927 must be enabled on server computer.

You can read more about enabling ports on Windows Firewall here:

Windows XP: http://www.microsoft.com/technet/community/columns/cableguy/cg0204.mspx

Windows Vista: http://www.microsoft.com/technet/community/columns/cableguy/cg0106.mspx

Note that you may have additional firewalls installed. Some antivirus programs automatically install their own firewalls. In this case you have to open port on all firewalls.If you need help, please contact us using this email address: support@imonitorsoft.com

Q: What should I do if I can’t connect to remote computer?

A: If you have not installed the agent program onto the remote computer, please install the agent firstly. Just copy the agent program from the set up package to your agent computers. If agent program has been installed on the remote computer and the remote computer is protected by firewall, then the ports TCP 4802, TCP 4911, UDP 4801, UDP 4822 must be enabled on remote computer, and the ports TCP 4823, UDP 4821 must be enabled on the local server computer.

Q: How to set correct log synchronization time interval?

A: It’s based on your licenses size, what we recommend is, 3 – 12 licenses: 5 Minutes, 13 – 30 licenses: 10 Minutes, 31 – 200 licenses: 30 Minutes, 200+ licenses: 60 Minutes. The default time interval is 1 minute, please change it to the proper value.

Q: Anti-spyware or Antivirus software prevents me from installing Awosoft Imonitor EAM Agent. Or it disables my monitoring software.

A: If you are the administrator of the computers being monitored, you may easily disable warnings in the Anti-spyware configuration menu. So the employees will not be able to detect presence of monitoring software.

Q: I tried to reinstall Awosoft Imonitor EAM Agent, but I cannot do it because of sharing violation error messages.
A: It means that Awosoft Imonitor EAM Agent is running now. Try to uninstall the agent through your console firstly, restart your computer and then run installation file again.

Q: What network protocols does Awosoft Imonitor EAM use?
A: It uses TCP/IP. Awosoft Imonitor EAM console program uses TCP 4823, UDP 4821. Awosoft Imonitor EAM Server program uses TCP 4820, UDP 4926, UDP 4927, Agent program uses ports TCP 4802, TCP 4911, UDP 4801, UDP 4822. They should be free to work properly. If you have firewall installed, you need to enable communications through these ports for Awosoft Imonitor EAM.

>>More FAQs of Employee Activity Monitor Professional

EAM v4.8 Employee Monitoring software Released

Feb. 19, 2009 – Imonitor, the global award-winning provider of Computer Monitoring Software, today announced the release of Employee Activity Monitor 4.8, an all-in-one solution that records and controls all employee computer activities and prevents loss of critical and confidential data from leaving.

What’s new in Employee Activity Monitor v4.8?

Allow manager to view summary report.
Monitor remote printer with unique IP address.
Added dual monitor computer support

Key features of Employee activity monitor:

• Log email, instant messages, keystrokes, print Jobs
• Monitor FTP file transfer, websites visited, applications used
• Centralized Network Monitoring and Content Filtering
• Monitor employees computer usage and internet usage
• Monitor file copy, delete, rename actions
• Monitor USB stick, MMC/SD Card, CD/DVD usage
• Stealth and undetectable monitoring and surveillance
• Monitor and control websites accessing, filter unwanted websites
• Send alarms to console when employee steals company secretes
• Record MSN, ICQ, AOL and yahoo messenger chats by users
• Remotely view employee desktops and control employee computers through remote desktop
• Monitor the corporation computer alteration of hardware and software
• View all running processes and kill any of them
• Record live screenshots of multi network computers

Click to learn more details about Imonitor Employee Activity Monitor.

Pricing and Availability:
Price of Employee activity monitor: $199.95
Free Trial of Employee activity monitor:
Download free trial of Imonitor Employee Activity Monitor 4.8
System Requirements:
Microsoft Windows 98/2000/XP/2003/Vista

About Imonitor Software

Imonitor Software is an industry-leading employee computer monitoring software solution provider.
To learn more about Imonitor, please visit Imonitor Monitoring Software.

EAM v4.75 Employee Monitoring software Released

Dec 9, 2008 – Imonitor, the global award-winning provider of Computer Monitoring Software, today announced the release of Employee Activity Monitor 4.75, an all-in-one solution that records and controls all employee computer activities and prevents loss of critical and confidential data from leaving.

What’s new in Employee Activity Monitor v4.75?

Allowed users to set from date to date to check relevant logs.
Allowed users to disable alerts.
Allowed users to change database directory and back database.
Denied anonymous access. User cann’t access Agent by installing another unregistered EAM server, the connection will be denied (This feature is for Full Version Only).
Added user name to every log captured by the EAM Agent.
Fixed bugs in 4.74.

How to enable the new feature?

First of all, you need to uninstall your old version and download the new version here.

Key features of Employee activity monitor:

• Log email, instant messages, keystrokes, print Jobs
• Monitor FTP file transfer, websites visited, applications used
• Centralized Network Monitoring and Content Filtering
• Monitor employees computer usage and internet usage
• Monitor file copy, delete, rename actions
• Monitor USB stick, MMC/SD Card, CD/DVD usage
• Stealth and undetectable monitoring and surveillance
• Monitor and control websites accessing, filter unwanted websites
• Send alarms to console when employee steals company secretes
• Record MSN, ICQ, AOL and yahoo messenger chats by users
• Remotely view employee desktops and control employee computers through remote desktop
• Monitor the corporation computer alteration of hardware and software
• View all running processes and kill any of them
• Record live screenshots of multi network computers

Click to learn more details about Imonitor Employee Activity Monitor.

Pricing and Availability:
Price of Employee activity monitor: $199.95
Free Trial of Employee activity monitor:
Download free trial of Imonitor Employee Activity Monitor 4.75
System Requirements:
Microsoft Windows 98/2000/XP/2003/Vista

About Imonitor Software

Imonitor Software is an industry-leading employee computer monitoring software solution provider.
To learn more about Imonitor, please visit Imonitor Monitoring Software.

Should you spy on your employees?

Spying on your employees can seem very rude in most employees view but it is necessary in the world we live in today. With more and more people taking cubicle and office jobs it’s giving more of a chance for employees to slack off. A lot of people employed in an office or cubicle job will waste time on the internet during work hours and if you aren’t spying on them through some means then you won’t have a very good efficiency rate.

It’s important not to be persuasive when spying on your staffs though and at all costs don’t tell any of them what’s going on. You can use programs and tools to spy on computers secretly now and it will track everything that the computer does which is a great way to see what staffs are doing while remaining stealth.

Phones are another thing you have to watch for and this is for any job. Employees waste lots of time using either the company phone or personal cellphone while on the job as well and keeping tabs on the phones is another vital step to ensuring your employees are doing as expected.

Without taking the proper steps to finding out how your employees spend there days working you wouldn’t ever figure out which ones are slacking and which ones are working. There will always be a few slackers in the office who think they can get away with these things but if you are on your toes you can catch them in the act and send them packing for not performing their job duties. Once you feel you have your office under control then it won’t be as necessary to spy everyday and alternatively you can switch to routine check-ups to make sure everyone is still performing the same.

Brand New Imonitor Employee Activity Monitor 4.7 Released

World first employee monitoring software which can save logs on remote server

Sep 17, 2008 – Imonitor, the global award-winning provider of Computer Monitoring Software, today announced the release of Employee Activity Monitor 4.7, an all-in-one solution that records and controls all employee computer activities and prevents loss of critical and confidential data from leaving.

What’s new in Employee Activity Monitor v4.7?

Imonitor Employee Activity Monitor 4.7 can store the important logs in a centralized database on a remote server. Now users can save all the logs include keystrokes, email logs, file logs, clipboard logs, website logs, ftp logs, print job logs, instant message to a specified server, in this way the logs will never be lost even if the employee reformat his hard disk.

How to enable the new feature?

First of all, clients need to uninstall the old version and download the new version.
The Agent Program uploads collected logs to server computer automatically at interval of X minutes user specified.
Click ‘Agent Management -> Log synchronization‘ to change the value.

Key features of Employee activity monitor:

• Log email, instant messages, keystrokes, print Jobs
• Monitor FTP file transfer, websites visited, applications used
• Centralized Network Monitoring and Content Filtering
• Monitor employees computer usage and internet usage
• Monitor file copy, delete, rename actions
• Monitor USB stick, MMC/SD Card, CD/DVD usage
• Stealth and undetectable monitoring and surveillance
• Monitor and control websites accessing, filter unwanted websites
• Send alarms to console when employee steals company secretes
• Record MSN, ICQ, AOL and yahoo messenger chats by users
• Remotely view employee desktops and control employee computers through remote desktop
• Monitor the corporation computer alteration of hardware and software
• View all running processes and kill any of them
• Record live screenshots of multi network computers

Click to learn more details about Imonitor Employee Activity Monitor.

Free Trial of Employee activity monitor:

http://pc-remote-monitoring.com/download/IMonSetup.zip

System Requirements:
Microsoft Windows 98/2000/XP/2003/Vista

About Imonitor Software

Imonitor Software is an industry-leading computer monitoring software solution provider. Imonitorsoft provides monitoring software solutions for home users, small businesses and enterprises
To learn more about Imonitor, please visit Imonitorsoft web site.

Get Employee Activity Monitor

FAQs of Imonitor Software

Q: What license size should I choose?
A: Imonitor Software license size is based on the number of computers you are going to monitor, i.e. the number of computers where you install Agent in your organization. You will not be able to monitor more computers than the license size you purchase.

Q: What will I get ?
A: You will instantly receive your registration code. Delivery is performed via email.

Q: Do I get technical support?
As a registered user you get high priority product life time free technical support via email. Please feel free to contact us with any questions regarding our products.

Q: How about the version upgrades?
We work on improving our software constantly. Product updates and fixes are available quite often. Registered users get all version upgrades for free during 1 year, and 70% discount of the original after 1 year free ungrades.We will email you upgrade information as soon as next version is released.

Employee Activity Monitor Awards

Awards for our outstanding employee monitoring software:

Support Center

At Awosoft, we strive to deliver great software, backed up by outstanding support.

To save your time, we recommend you to read the product Faqs firstly to see whether your answer is already there.

Read The Faqs:
Imonitor Employee Activity Monitor Faqs

Technical support is available 24 hours a day, 7 days a week via email. We make every attempt to respond within 1 hour by email, but many people are pleased to find that we respond within a few minutes! For calls by telephone, you rarely have to wait to speak with one of our Technical Support Engineers.

Please contact us with below methods with the questions about our products, or to send us your comments, suggestions, problems.

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Employee Activity Monitor Feature List

Employee Activity Monitor has a very large list of features. Below is the full feature list.

• Works in stealth mode, silently and smoothly.
• Stores logs on centralized database on server computer.
• Monitor and control multi-computer with one click.
• Log file operations on employee’s computer, such as copy, delete, create, rename, open, copy file to removable disk, etc.
• Log print jobs, such as printer name, document name, computer name, user name, pages printed, paper size, etc, allows you to audit printer usage later.
• Send alarm to console computer when employee do a file operation on removable disk, add or remove a removable disk, open an unwanted website, send or receive mail, transfer file with FTP protocol, etc.
• Record mail sent and received, FTP file uploaded and downloaded history on all network computers.
• Record outgoing webmail (Hot mail, GMail, Yahoo mail).
• Record typed keystrokes by users on all network computer.
• Record IM software chats by users on all network computer, support MSN, ICQ, AOL and yahoo messenger.
• See live screenshots of multi network computers and take a control of a remote computer by controlling it’s mouse and keyboard.
• Record software using history.
• View a list of top programs used for each computer and user in whole network in real time.
• Control computers remotely: shut down, restart, send instant message, send remote command to users you are monitoring.
• Upload files from remote computers or download files to remote computers.
• Manage corporation computer capital (hardware and software), log the alteration of hardware and software.
• Monitor and control websites accessing, filter unwanted websites.
• View all running processes and kill any of them, customize process running rule, View network protocol and port of running processes, customize network accessing rule.
• Browse file directory of remote computer, delete, copy, paste file and create new directory on remote computer, transfer file remotely between remote computer and local computer.
• Export data list to Excel, HTML format.
• Easy to setup and use.
• Only users in administrator’s group can control remote computers and modify settings.
• Activity Inspector works on Windows 2000/XP Vista, Windows Server 2003.

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USB/MMC/CD/DVDROM Disable/Enable Features

With Employee Activity Monitor, you can easily Disable/Enable the use of USB/MMC/CD/DVDROM to avoid company secrets leaking.

• USB Stick
  You can disable/enable the USB Stick use on the employee computer remotely to avoid someone using USB to steal company secrets.
• MMC Card
  You can disable/enable the MMC Card use on the employee computer remotely to avoid someone using MMC Card to steal company secrets.
• CD/DVD ROM
  With this feature, you can disable/enable the CD/DVD ROM use on the employee computer remotely to avoid someone bringing virus/trojan to the employee computer.

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Employee Activity Monitor Overview

Imonitor Employee Activity Monitor – Best Employee Monitoring Software

Imonitor Employee Activity Monitor is an all-in-one employee monitoring software for real-time network computer monitoring, employee activity monitoring, content filtering and employees’ work time tracking

• Log email, instant messages, keystrokes, print Jobs
• Monitor FTP file transfer, websites visited, applications used
• Centralized Network Monitoring and Content Filtering
• Monitor employees computer usage and internet usage
• Monitor file copy, delete, rename actions
• Monitor USB stick, MMC/SD Card, CD/DVD usage
• Stealth and undetectable monitoring and surveillance

Imonitor Employee Activity Monitor is an award-winning Employee Monitoring Software. It can record and log everything your employees do – from recording employee keystrokes typed and website visits, to chats, employee emails and screenshots. This Employee Monitoring Software can monitor and control employee workstations remotely in an invisible, stealth mode, Imonitor Employee Activity Monitor gives you one-click access to viewing everyone on your entire network in realtime – from one central location. You may find it is definitely the best Employee Monitoring Software when compared with other similar employee monitoring software.

Real Time Centralized Network Surveillance

With a single click you can view the desktops of every workstation on your network, in realtime. You can also use the employee monitoring software to take screenshots of employee computer desktop as an evidence he/she was abusing business work time.

Stealth and undetectable surveillance

The employee monitoring software can operate in total stealth – defeating the popular spyware detection tools. These abilities mean you will not have to worry about your employees discovering you are monitoring them – and even if you inform them they will still not be able to tell how. Logs can even be stored in an encrypted format, so they can only be viewed with our software.

Comprehensive Activity Logging and Reporting

Imonitor Employee Activity Monitor can log keystrokes typed, application and website usage, detailed file system usage, incoming and outgoing chats and emails, desktop screenshots, FTP file uploaded and downloaded, Printer jobs, software installations, internet connections, and much more.

Powerful Remote Administration Capabilities

Imonitor employee monitoring software has built in remote administration features that allow you to remotely control remote workstations. It allows for remote workstation security auditing, remote application and windows management, file system browsing, file transfer, sending message to the client, remote system lockdowns, remote system restart/turn off/log off, remote screensave enable/disable, and more!

Built-in Content Filtering

Imonitor employee monitoring software not only acts as a powerful network monitoring software solution, but also as a content filtering tool. Imonitor Employee Activity Monitor can filter websites from being visited by your employees, applications from being ran by the worker, and even chat messengers from being used. Imonitor Employee Activity Monitor can then email you when specific alerts have been triggered by your employees.

Ready for Windows NT, 2000, 2003, XP, and Vista

Screenshots of Employee Activity Monitor

Seeing is believing, now with the screenshots of Employee Activity Monitor, you can get an overview of the features of our flagship employee monitoring software.

Click here to view more screenshots of Employee Activity Monitor

FAQs of Employee Activity Monitor

Q: What license size do I need to choose?
A: Employee Activity Monitor license size is based on the number of computers you are going to monitor, i.e. the number of computers where you install Agent in your organization. You will not be able to monitor more computers than the license size you get.

Q: Do I get technical support?
As a registered user you get high priority product life time free technical support via email. Please feel free to contact us with any questions regarding our products.

Q: How about the version upgrades?
We work on improving our software constantly. Product updates and fixes are available quite often. Registered users get all version upgrades for free during 1 year since register.We will email you upgrade information as soon as next version is released.

>>More FAQs of Employee Activity Monitor