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Many of the IT trends that your SMB organization will tackle
in 2012 are not new, but technology does continue to evolve
and your IT staff needs to stay up to date. This Executive
Brief outlines the necessary steps to take to ensure your
customer data is secure and keep your business running
successfully. Sponsored by Dell and Microsoft Request Free! |
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Companies today face new and growing demands on their data
centers. Trends like virtualization and cloud and emerging
applications like big data are causing them to re-think their
approach to data center architecture, with a new emphasis on
simplicity and extensibility. The concept of a data center
fabric has emerged as a promising strategy for navigating
this transition for the data center. In this webcast, trusted advisors from Gartner and Cisco explore this concept of fabric and, more importantly, the solutions they can use to overcome those challenges. You'll also find out why KindredHealth turned to Cisco to meet the growing demands of their business. Request Free! |
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One of the key IT challenges organizations are facing is how
to store greater amounts of data without dramatically
increasing their IT spending. Aberdeen surveyed the IT
community to investigate how fast their data is growing and
how they are dealing with the increasing demand for storage
space. From the 106 respondents, Aberdeen identified three
important storage tools for managing data growth: storage
virtualization, data compression or deduplication, and data
tiering. Each tool addresses a different challenge for
managing the storage of Big Data. Request Free! |
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Data collected by the Aberdeen group in August 2011
(Predictive Analytics for Sales and Marketing: Seeing Around
Corners) found that companies using predictive analytics
enjoyed both higher click through rates and higher sales lift
than companies that did not use this technology. However, new
research shows that even among users of predictive analytics
there are significant differences in the level of business
performance achieved. Request Free! |
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The modern world is full of amazing technology, capable of
sending information instantly around the globe at the push of
a button. In this environment, one might think that data
bound to physical pieces of paper is a relic of the past -
instead, the opposite is true. Aberdeen's January 2012 survey
of 176 organizations worldwide reveals that the volume of
documents and unstructured data is growing by over 30% per
year, and organizations in industries like healthcare,
banking, insurance, and the public sector are struggling to
reconcile the worlds of digital and physical data. Document
management solutions are aimed at combating these problems.
Aberdeen's research shows that these solutions offer
essential support for fast, low-cost document processing, and
overall data visibility. Request Free! |
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Controlling costs are more important than ever for companies
today, but many organizations still overlook the cost of
managing documents, an area that some industry analysts say
could yield savings of up to 30%. More and more companies are
embracing managed print services to tap into this potentially
lucrative source. In this program, leading expert Ken Weilerstein from featured analyst firm, Gartner Inc. and Terrie Campbell, Vice President of Managed Document Services at Ricoh, break down the trends in best practices for a comprehensive managed print services strategy and how to determine the right partner to help you make that strategy a success. Request Free! |
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Information is crucial to the success of any organization.
However, too much data can be overwhelming and lead to poor
decision-making. Further, as organizations face an
ever-growing wave of digital data, they need to analyze that
information and make timely decisions to achieve their
business goals. For more and more organizations, the key is
information governance. But what is information governance,
and how can an organization get started on this path, and
what changes lie ahead? Organizations must change their attitudes about how they work with information and management has to put a new focus on information. It requires changes to roles, it requires new skills, it requires a technology underpinning, but it is not mostly about technology. It's mostly about the way that people value and use information in the course of their day-to-day work. Request this on demand program and learn from Gartner Research Vice President, Deb Logan, and Tony Hulme, Information Management Leader at IBM. Request Free! |
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Download this white paper for information and ideas on how
you can:
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Customer service is no longer about someone sitting at a desk
answering the phones. Although still a crucial element to
success, it is not the only channel we have today. We have
the internet, social media, email and much more, they all
revolve around the same mission of satisfying the customer.
In this webcast, focusing on web customer service, you'll
learn about the necessary elements for success and where
knowledge management fits into the equation. Michael Maoz, Research VP/Distinguished Analyst with featured analyst firm Gartner, Inc. and Tim Hines, VP of Product Management and CRM with Consona will walk you through core key components of knowledge management and channels that have the biggest impact on service and support, while providing insight into what approaches other organizations are taking with implementation of these channel components. Request Free! |
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Don't let data overload stop you from using analytics to
improve your marketing effectiveness. This free eBook
highlights the essential inbound marketing metrics for
data-driven decision making, along with advice for how to use
that data to improve and optimize your marketing efforts. This 85-page guide will teach you how to effectively analyze the following marketing channels:
Request Free! |